Apparently nothing!
Seems like it isn’t my week for receiving things. First off I had a couple of packages shipped from Aquarius Records in San Francisco. The first gets through fine whilst the second Parcel Force basically holds ransom. Now I understand that customs and all needs to be paid on goods etc, and I am fine with that bit (more or less) but to then be screwed by Parcel Force for £8 as a clearance fee? Wow, I wish I could jip my customers for money here and there as I wished. Now I am sure some of you are thinking that 8 pounds isn’t very much, but its 42% on top of the customs charges. and of course if I don’t pay up I don’t get the goods.
When you pay for delivery at source, surely you would expect that this covers the cost of delivery and anything in between, bar customs perhaps. The fact that I have to pay nearly 50% on top of customs and 10% of the value of the goods to actually receive them, and then for this fact to be jumped on me is frankly a joke. Whatever happened to transparency? And with a recent story between them and the Post Office finger pointing at one another for “apparently” losing a parcel i really hope that they go to the wall during the credit crunch, because their quality of service is just plain sh1t.
Now onto PayPal. So the story goes, I have been paid by a friend of mine on 2 different occasions during 2008 for services rendered. Unfortunately for me their account is unverified, and PayPal in their infinite wisdom and with zero deference to my payment history with this person decided to hold the credits to my account. Having done so they wanted me to print off some form and fax it to them. Yes you heard me, use a fax, and send it to them. Now that’s all and great but WTF.
(A) who even uses faxes anymore, surely i should be able to scan and upload the thing, but NO, and (B) why the hell do they just randomly block payments and hold them as a matter of course due to “suspicious activity”. Surely if this payment was suspicious, every single other one from the same source, of which there have been more than a few over the years, would have been equally as suspicious. Anyhow, long story short, I simply decided to do a refund, but who knows how long that will take. So well done Paypal! Perhaps next time you can provide seller protection on your own stupid processes.
Web-head & art collector, living in East London and huffing on the fumes of the planet since '78. Here are my thoughts.